Privacy Policy

CaribTap ("we", "us", or "our") operates the CaribTap mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.

By using CaribTap, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you create an account or use features of the App, we may collect:

• Name or business name
• Email address
• Phone number
• Profile information and images you upload

1.2 Listing and Business Data

If you create listings, offers, quotes, invoices, or other business content, we collect and store:

• Listing details (products, services, pricing, descriptions)
• Uploaded images and documents
• Client information you voluntarily provide (e.g. for quotes or invoices)
• Payment instructions you choose to display (e.g. bank details)

1.3 Usage and Analytics Data

We automatically collect limited usage data, including:

• Device type and operating system
• App interactions (views, taps, searches)
• Crash reports and performance diagnostics

1.4 Subscription and Purchase Information

If you purchase a subscription, we process:

• Subscription status and tier
• Transaction identifiers provided by app stores

We do not collect or store your full payment card details. All payments are processed by Apple App Store or Google Play.

1.5 AI-Assisted Features

If you use AI-assisted features (such as image enhancement or search):

• Images or text you submit may be temporarily processed to provide the feature
• Original content remains owned by you
• AI outputs are used only to deliver the requested functionality

2. How We Use Your Information

We use your information to:

• Provide and maintain the App
• Enable listings, deals, bookings, quotes, and invoices
• Process subscriptions and enforce feature access
• Improve app functionality and user experience
• Communicate important updates or service notices
• Prevent fraud, abuse, or unauthorized use

3. Sharing of Information

We do not sell your personal information. We may share information only in the following circumstances:

• Service Providers: Trusted third-party services strictly to operate the App.
• Legal Requirements: If required by law or to protect our legal rights.
• Business Visibility: Information you choose to make public is visible to other users.

4. Data Storage and Security

We use industry-standard security measures to protect your information. Data is stored using secure cloud infrastructure.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and business data only as long as necessary to provide the App and comply with legal obligations. You may delete your account to request removal of associated personal data, subject to legal or operational requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable

You can exercise these rights by contacting us using the details below.

7. Children’s Privacy

CaribTap is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Email: support@caribtap.com